Terms of Service


Last Modified: September 29, 2026

 

SECTION 1 – OVERVIEW

Welcome to RedDot ("RedDot," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms. These Terms apply to all users including but not limited to browsers, vendors, buyers, merchants, content contributors. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.


SECTION 2 - GALLERY INFORMATION

RedDot is an online gallery specializing in curated artwork, limited editions, and other collectible works.

 

SECTION 3 - INFORMATION ACCURACY

We strive to ensure all artwork descriptions, images, dimensions, and pricing are accurate. However:

 

  • All artwork is subject to availability.
  • Colors may vary depending on your monitor or mobile device.
  • Dimensions are approximate and may vary slightly.
  • Original works are handmade and may contain natural variations in texture, brushwork, edges, or finish.
  • Framed artwork may differ slightly from product photographs due to handcrafted framing processes. 

These characteristics are not considered defects.

 

SECTION 4 - PRICING

Unless otherwise stated:

 

  • All prices are listed in U.S. Dollars (USD).
  • Prices may change without notice.
  • Applicable taxes will be calculated during checkout where required by law.
  • Shipping charges are calculated separately unless otherwise stated.

 

Pricing errors may occasionally occur. If an error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund.

 

SECTION 5 – ORDERS

Submitting an order does not guarantee acceptance.

 

We reserve the right to:

  • refuse or cancel any order;
  • limit quantities purchased;
  • request additional payment verification;
  • cancel orders if artwork has become unavailable;
  • correct pricing, inventory, or listing errors. 

If payment has already been processed for a cancelled order, a full refund will be issued using the original payment method.

 

SECTION 6 – PAYMENT 

Payment must be received and successfully processed before artwork is shipped. We accept payment methods offered during checkout.

 

By placing an order, you represent that you are authorized to use the selected payment method.

 

SECTION 7 – SHIPPING 

Please refer to our Shipping Policy for complete information regarding shipping methods, estimated delivery times, international shipments, insurance, and delivery procedures. Estimated delivery dates are provided for convenience only and are not guaranteed. RedDot is not responsible for delays caused by shipping carriers, customs authorities, weather events, or other circumstances beyond our control.

 

Customers are responsible for providing accurate shipping information. Additional shipping charges resulting from incorrect addresses may be the customer's responsibility.

 

SECTION 8 – RETURNS & CANCELLATIONS 

Please review our Returns & Refund Policy for complete details.

 

Unless otherwise stated:

  • Original artwork may be eligible for return in case of error or defect.
  • Custom-framed artwork may not be eligible for return.
  • Commissioned or custom-created artwork is final sale.
  • Damaged shipments must be reported within [5] days of delivery.

 

SECTION 9 – INTELLECTUAL PROPERTY 

All content appearing on this website—including but not limited to photographs, artwork images, logos, graphics, text, branding, page layouts, and website design—is protected by applicable intellectual property laws.

 

Except where expressly stated otherwise:

  • RedDot owns or licenses all website content.
  • Purchasing artwork does not transfer copyright ownership.
  • Customers may not reproduce, distribute, publish, or commercially use artwork images without written permission from the copyright owner. 

Unauthorized use may violate copyright, trademark, and other applicable laws.

 

SECTION 10 – ARTIST RIGHTS

Unless expressly agreed otherwise the artists represented on the site retain all copyrights associated with their artwork. Purchasing artwork transfers ownership of the physical artwork only and reproduction rights remain with the artist. RedDot is authorized to display and promote artwork for marketing and sales purposes.

 

SECTION 11 – ACCURACY OF INFORMATION 

We work to keep all information accurate and current. However, we do not warrant that product descriptions, pricing, inventory status, images, or other content will always be complete, current, or error-free. We reserve the right to correct errors or omissions at any time without prior notice.

 

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

RedDot is an intermediary between collectors and artists. Should an artwork become unavailable or withdrawn by the artist before shipment, we reserve the right to cancel the order and issue a full refund.

 

SECTION 12 – ACCEPTABLE USE 

You agree not to use the website or any of our products to violate laws in your jurisdiction (including but not limited to copyright laws). You agree not to interfere with website security or functionality, upload malicious software or harmful code, disrupt other users’ access to the website or attempt unauthorized access to our systems. You agree not to scrape, copy, or download artwork images without permission.

Violation of these Terms may result in termination of website access.

 

SECTION 13 – LIMITATION OF LIABILITY 

To the fullest extent permitted by law, RedDot shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • use of this website;
  • inability to use the website;
  • shipping delays;
  • carrier errors;
  • interruptions in website availability;
  • loss of profits or business opportunities.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.

 

SECTION 14 – DISCLAIMER 

This website and all content are provided on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to warranties regarding:

 

  • uninterrupted availability;
  • freedom from technical errors;
  • merchantability;
  • fitness for a particular purpose. 

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

 

SECTION 15 – GOVERNING LAW 

These Terms shall be governed by and interpreted in accordance with the laws of the State of Pennsylvania, without regard to conflict of law principles.

Any legal proceedings arising from these Terms shall be brought in the appropriate courts located in Philadelphia, Pennsylvania.

 

 

SECTION 16 - CHANGES TO THESE TERMS

We may update these Terms from time to time.

 

Changes become effective immediately upon posting unless otherwise stated. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

 

The Effective Date at the top of this page indicates the most recent revision.


SECTION 17 - CONSIGNMENT SALES

Certain artworks offered through RedDot may be sold on a consignment basis on behalf of the artist or artwork owner ("Consignor"). In these circumstances, RedDot acts as a gallery and intermediary facilitating the sale between the Consignor and the purchaser.

For consignment artwork:

  • The artwork remains the property of the Consignor until the sale is completed and ownership is transferred to the purchaser.

  • RedDot is authorized by the Consignor to display, market, and offer the artwork for sale.

  • Availability of consigned artwork is subject to confirmation by RedDot and the Consignor.

  • A consigned artwork may occasionally become unavailable before an order is completed, including if the Consignor withdraws the artwork from sale or the artwork is sold through another channel.

  • If an artwork becomes unavailable after an order has been placed but before the sale is completed, RedDot reserves the right to cancel the order and issue a full refund of any amount paid.

  • RedDot does not guarantee that every consigned artwork will remain available for purchase until an order is processed.

  • The terms of any commission, sales proceeds, or other arrangements between RedDot and the Consignor are separate from the purchaser's transaction and do not affect the purchaser's ownership rights once the sale has been completed.

Unless otherwise expressly stated, the purchaser's transaction is with RedDot, and RedDot will be the purchaser's point of contact for questions relating to the transaction, shipping, returns, and other matters addressed by these Terms.


SECTION 18 - CERTIFICATE OF AUTHENTICITY & PROVENANCE

 

Where applicable, original artwork may be accompanied by a Certificate of Authenticity ("COA") and/or provenance documentation.

A Certificate of Authenticity may identify information such as:

  • The artist's name

  • Title of the artwork

  • Date or year of creation

  • Medium

  • Dimensions

  • Edition information, where applicable

  • The artist, gallery, studio, or other authorized party issuing the certificate

Provenance documentation may provide information regarding the artwork's ownership history, exhibition history, publication history, acquisition history, or other documentation relating to its origin and ownership.

The availability and form of provenance documentation may vary depending on the artwork and the information available to RedDot or the artist.

A Certificate of Authenticity and provenance documentation are provided as documentation associated with the artwork and should be retained by the purchaser.

Unless expressly stated otherwise:

  • A Certificate of Authenticity does not transfer copyright or reproduction rights.

  • Purchase of an artwork transfers ownership of the physical artwork but does not transfer copyright, trademark rights, or other intellectual-property rights.

  • Provenance information is provided based on documentation or information available to RedDot and/or the artist or Consignor. RedDot does not independently guarantee information that it has received from third parties beyond the representations expressly made by RedDot.

  • RedDot makes no representation or guarantee regarding the future monetary value, investment performance, appreciation, or resale value of any artwork.

  • The inclusion of a Certificate of Authenticity or provenance documentation does not constitute an appraisal, valuation, investment recommendation, or guarantee of future market value.

If a Certificate of Authenticity is provided with an artwork and the artwork is subsequently returned pursuant to RedDot's Returns & Refund Policy, the original Certificate of Authenticity and any accompanying provenance documentation must be returned with the artwork.

If a Certificate of Authenticity or provenance documentation is lost, damaged, or otherwise unavailable after purchase, RedDot may, but is not obligated to, provide replacement documentation. Any replacement documentation will be subject to the information and records available to RedDot at that time.


SECTION 19 – PRIVACY 

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have read our Privacy Policy.

If you have any questions regarding these Terms of Service, please contact us at:

info@reddotculture.com


210 West Rittenhouse Square, Suite 1104

Philadelphia, PA 19103